Addressing Toxicity: Ubisoft's Plan For A Safer Assassin's Creed: Shadows Of London

Hugo van Dijk

5 min read

Post on May 29, 2025

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Proactive Moderation and Reporting Systems

Ubisoft's approach to addressing toxicity in Assassin's Creed: Shadows of London begins with robust moderation and reporting systems. These systems are designed to quickly identify and deal with instances of toxic behavior, ensuring a safer playing field for everyone.

Enhanced Reporting Mechanisms

Ubisoft is implementing streamlined and improved in-game reporting systems, making it easier for players to flag inappropriate behavior. This includes:

• Clearer Reporting Categories: The new system will feature clearer categories for different types of toxic behavior, such as harassment, hate speech, cheating, griefing, and disruptive gameplay. This improved categorization allows for more efficient investigation and targeted action.
• Intuitive Reporting Process: The reporting function will be more accessible and user-friendly, making it easier for players to report issues without interrupting their gameplay. This simplified process encourages more reporting and helps moderators quickly address problems.
• Faster Response Times: Ubisoft is committed to reducing response times for investigations and disciplinary actions. This faster turnaround ensures that toxic players are dealt with swiftly, discouraging further negative behavior.

Increased Moderation Staff

Ubisoft is significantly expanding its team of community moderators. These dedicated moderators will actively monitor player interactions and swiftly address any incidents of toxicity. This increased manpower allows for more thorough monitoring of public and private channels within the game.

• 24/7 Monitoring: The expanded team aims for near-constant monitoring across various platforms, ensuring prompt responses to reported incidents.
• Advanced AI Tools: Ubisoft is investing in AI moderation tools to assist human moderators. These tools can help identify and flag potentially toxic language and behavior, freeing up human moderators to focus on more complex situations.
• Proactive Monitoring: Moderators will proactively monitor chats and forums to identify and address potential issues before they escalate.

Zero Tolerance Policy

Ubisoft is adopting a zero-tolerance policy towards toxicity. This means that any violations of the code of conduct will result in consequences, ranging from temporary bans to permanent account suspensions. This strict approach aims to deter toxic behavior and create a more respectful gaming community.

• Clear Code of Conduct: A detailed and easily accessible code of conduct will clearly outline acceptable and unacceptable behavior.
• Transparent Enforcement: Ubisoft will strive for transparency in its enforcement of the code of conduct, ensuring fairness and consistency in its actions.
• Appeals Process: A fair and transparent appeals process will be in place for players who believe they have been unfairly penalized.

Community Engagement and Education

Addressing toxicity isn't just about punishment; it's also about fostering a positive and inclusive community. Ubisoft recognizes this and is implementing several initiatives to cultivate a more supportive environment.

Positive Community Building Initiatives

Ubisoft aims to build a supportive community through several initiatives:

• Teamwork-Focused Events: In-game events and challenges will be designed to promote teamwork and cooperation, encouraging positive interactions between players.
• Dedicated Community Forums: Ubisoft will foster positive online spaces through dedicated forums and social media channels, moderated to encourage respectful discussions.
• Open Communication: Regular communication with the player base, actively seeking feedback and addressing concerns, demonstrates a commitment to building a collaborative relationship with the community.

Educational Resources and Awareness Campaigns

Ubisoft will provide resources and campaigns to educate players on online etiquette and respectful communication:

• Online Etiquette Guides: Easily accessible guides will outline best practices for online interactions, including appropriate language and behavior.
• Toxicity Awareness Training: Ubisoft may integrate training modules within the game or on its website, educating players on recognizing and reporting various forms of toxic behavior.
• Inclusivity Initiatives: Initiatives promoting inclusivity and understanding within the gaming community will foster a more welcoming atmosphere for all players.

Game Mechanics and Design for Improved Gameplay

Ubisoft is also exploring ways to design the game itself to minimize opportunities for toxic behavior.

Reducing Competitive Pressure

Game design choices can significantly impact player behavior. Ubisoft plans to mitigate toxic behavior stemming from excessive competition by:

• Balanced Gameplay: Careful balancing of gameplay mechanics will reduce the incentive for griefing or exploiting vulnerabilities.
• Rewarding Positive Play: Systems that reward cooperation and teamwork over individual exploits encourage a more positive and collaborative gaming style.

Improved Communication Tools

Clear and effective communication tools can foster better interactions. Ubisoft plans to improve communication systems by:

• Streamlined Communication: Simpler and more concise in-game communication systems will help prevent misunderstandings and promote clear communication.
• Easy Mute/Block Options: Players will have easy access to tools for muting or blocking toxic players, allowing them to create a more comfortable gaming experience.

Conclusion

Ubisoft's multifaceted approach to addressing toxicity in Assassin's Creed: Shadows of London represents a significant commitment to creating a more inclusive and positive gaming experience. By combining proactive moderation, community engagement, and thoughtful game design, Ubisoft aims to build a safer environment for all players. The success of this initiative will depend on the continued collaboration between Ubisoft and the Assassin's Creed community. Let's work together to ensure Assassin's Creed: Shadows of London becomes a shining example of how to combat toxicity and build a truly enjoyable gaming environment for everyone. Report any instances of toxicity you encounter to help build a safer Assassin's Creed experience. Remember, a safer Assassin's Creed benefits everyone!