Reddit Service Disruption: Official PSA And Updates

Hugo van Dijk

3 min read

Post on May 17, 2025

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Are you unable to access Reddit? You're not alone! We're aware of the current Reddit service disruption affecting many users and are working diligently to resolve the issue. This official PSA provides updates and information about the ongoing outage. We'll keep this post updated with the latest developments.

Current Status of the Reddit Outage

The Reddit service disruption is currently widespread, impacting a significant portion of our users globally. While we don't have a precise number of affected users at this moment, we acknowledge the widespread nature of this issue and sincerely apologize for any inconvenience it is causing. We are monitoring the situation closely and working around the clock to restore full functionality.

• Specific subreddits experiencing issues: At this time, all subreddits are experiencing some level of disruption. However, some smaller subreddits may be experiencing less significant issues than larger, more active ones.
• Specific features affected: Users are reporting problems with posting, commenting, voting, messaging, and accessing certain features within the Reddit app.
• Time the outage started: The outage began at approximately 14:30 PST on October 26, 2023.

Cause of the Reddit Service Disruption (if known)

At this time, the root cause of the Reddit service disruption is still under investigation. Our engineering teams are working tirelessly to identify the source of the problem and implement a solution. We are committed to transparency and will provide updates on the cause as soon as possible.

• Technical details: While we're still investigating, preliminary findings suggest a possible issue with our primary database servers. We're deploying various diagnostic tools to pinpoint the exact problem.
• Steps being taken to address the root cause: Our team is employing a multi-pronged approach, including reviewing server logs, performing extensive network analysis, and testing various mitigation strategies.
• Timeline for identifying the cause: We are aiming to identify the root cause within the next 2-4 hours and provide a more precise estimate of restoration time thereafter.

Updates and Estimated Restoration Time

We are currently aiming for a full restoration of Reddit services by approximately 18:00 PST on October 26, 2023. However, this is an estimated time and is subject to change depending on the complexity of the issue and the progress of our investigations. We will update this page frequently as the situation develops.

• Regular update schedule: We plan to provide updates every 30 minutes.
• Where users can find additional information: We're also posting updates on our official Twitter account (@Reddit) and will provide further announcements via our subreddit, r/reddit.
• Contact information for support: For general inquiries, please refer to our help center at [insert help center link here].

Troubleshooting Tips for Reddit Users

While the issue is a widespread server-side problem, some users have reported success after trying the following steps:

• Check your internet connection: Ensure your internet is working correctly by trying to access other websites and online services.
• Clear browser cache and cookies: Clearing your browser's cache and cookies may help resolve some minor rendering issues, though this will likely not resolve the main problem. Instructions on how to do this vary by browser; please consult your browser's help resources.
• Restart your devices: Restarting your computer, mobile device, or router may also help resolve temporary network glitches.

Remember, these steps may not solve the problem if the issue stems from a server-side disruption at Reddit. We appreciate your patience and understanding as we work to restore service as quickly as possible.

Conclusion

We understand the frustration caused by the Reddit service disruption. We are committed to resolving this issue as quickly as possible and appreciate your patience and understanding. We will continue to provide regular updates on this page.

Call to Action: Stay updated on the latest information regarding this Reddit service disruption by refreshing this page frequently. We'll keep you informed as soon as service is restored. Check back for the latest updates on the Reddit service disruption.